Returns are handled on a case by case basis. Please contact store for more details.
What We Collect
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Kellys One of a Kinds and Friends does not collect and store credit card information. All payment details are handled by the secure third party processor.
What We Do with Collected Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Improving Products and Services
Letting you know about new products, special offers, and or pertinent information we believe you would find interesting
If we need to contact you
We may contact you by email, phone, fax, or email. We will NEVER sell your information.
Terms and Conditions of Using this Website
Shipping and Handling
All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.
Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated.
For local orders we offer an in-store pick up option!
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.